Time to set sail with Celestyal

Before boarding, your Holiday Director will request your passport, visa (if applicable) and health questionnaire which your Holiday Director will ask you to complete up to 24 hours before departure.

Your luggage will be scanned and transferred to your cabin.

You will be issued with a boarding pass which you must keep with you at all times as this acts as your personal identification card, and will be required each time you disembark and embark the ship.

You will be asked to register a credit or debit card against your cabin in order to allow purchases of any extras during your stay. You will need your boarding pass with you should you wish to make a purchase on board.

Once you have completed the document check process as well as luggage drop off and check-in, you will proceed to security so that your hand luggage can be scanned - similar to security at the airport. 

You will have to pass through metal scanners, if you have a medical condition which prevents you from walking through the scanners, please advise port security and provide supporting medical certificates.

The following items are strictly forbidden onboard the ship:

• Firearms and ammunition, including replicas
• Sharp objects (personal items such as safety razors and scissors under 4 inches in length are allowed)
• Items that generate heat or an open flame including candles, incense, clothes irons, travel steamers. Matches and normal lighters are allowed but torch/novelty lighters that look like guns are not permitted.
• Electrical extension cords
• Perishable food 
• Alcoholic beverages (any alcohol purchased on board or in a port of call will be stored by the shop and these will be returned on the last day to enjoy at home)

During 4-night cruises, the ship hosts a Gala Night and Captain's Cocktail which requires formal dress: a cocktail dress/smart wear for ladies and jacket and tie for gentlemen.

During summer months it is advisable to wear light cotton clothing for any shore excursions, along with comfortable footwear. If you are visiting religious sites please consider trousers/long skirts and covering your shoulders as a mark of respect. 

During autumn and winter, warmer clothing is advisable, and a wind breaker/warm coat is recommended.

Bathing suits or shorts are not permitted in the restaurants.

For your safety and comfort on the ship, flat deck/sport shoes are recommended, or low-heeled footwear. Please do not walk barefoot on open decks.

To make your journey seamless, gratuities for your Onboard Hosts and culinary team members have already been included in your package price.

When boarding you will be asked to register your credit or debit card for any additional purchases onboard. Please note that cash is not accepted in any of the bars restaurants or shops. All purchases are charged to your account and settled at the end of your cruise. The currency used onboard is euros.

As part of this cruise, you will receive 1 hour of free Wi-Fi access per day. Users joining the network may experience delays or interruptions due to being at sea.

If your mobile service is set to roaming, you will be charged directly by your network provider for any phone calls, messages or mobile data.

Smoking tobacco, cigars and e-cigarettes is only permitted in designated open deck areas.

Once port officials have given clearance and all luggage has been offloaded, disembarkation will take place in small groups to minimise congestion. As a result it can take up to 2 hours from the point of docking until your final disembarkation.